Refund Returns Policy
Here at Northerninsulin, our customers’ well being and contentment are our top priorities. We want to make sure buying insulin products from us is easy, therefore we have a policy in place for when you need to return it. Please have a look at this brief description of our policies:
All insulin products sold by Northerninsulin are guaranteed to have come directly from trustworthy manufacturers and to have been stored in the correct conditions to maintain their integrity and efficacy. Before any of our insulin products are shipped out to our customers, they are put through a series of rigorous quality control methods to guarantee they are up to our exacting standards.
Due to their sensitivity to temperature and associated health concerns if handled improperly, insulin products are prescription drugs that require careful handling and storage. Insulin product refund and returns policy(ies) can be onerous. The following general guidelines concerning the refund and returns policy(ies) for insulin products may be applicable:
Overview
Our refund and returns policy is on a case by case basis due to the nature of the goods provided. Contact us at service@northerninsulin.com for questions related to refunds and returns.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at service@northerninsulin.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
We will reach out to with further information regarding shipping address and a return label.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Shipping Policy
All of our insulin orders are shipped in refrigerated gel pack container. Read more on this here.
Need help?
Contact us at service@northerninsulin.com for questions related to refund and returns policy.
Here at Northerninsulin, we’re proud to say that our insulin goods and service are among the best in the industry. Our return and refund policy was created with you in mind to ensure your complete pleasure and comfort when shopping with us. Feel free to contact our helpful customer service staff at any time if you have any inquiries or need additional assistance. Northerninsulin appreciates your confidence in making us your go-to source for insulin products.
Take charge of your diabetes management with our convenient and trustworthy insulin products store. Insulin and diabetes medications, which are prescription drugs, must be handled, stored and shipped properly due to their temperature sensitivity and health risks. Insulin goods may have strict return and refund procedures. Additionally see our Facebook posts.