Customer Help
Our happiness team is always here to assist.
Three easy ways to order your insulin
Diabetes management requires ordering insulin. Three easy ways to order insulin. At NorthernInsulin.com, we are committed to making the ordering process as simple and stress-free as possible. Please do not hesitate to contact our customer help and customer service team if you have any questions or concerns.
Purchase online
The quickest and most convenient method is to order online by logging in or creating a free account on our website. You can easily browse our selection of insulin products and complete your purchase with just a few clicks.
Purchase by FAX
Another option is to order by fax. You can download our Order Form from our website, fill it out, and fax it along with your original prescription to customer help at the number provided on the form.
Our Fax is: 1-(877)920-1846
Purchase by Phone
Download, sign, and send us your forms with your prescription via email or mail, or call customer help at +1-888-223-8052 to place your order by phone.
Common shipping answered
Orders and Shipping
Shipping costs are non-refundable.
We currently only Ship to the US.
If you need to swap an item
Returns and Exchanges
Insulin that has been opened or used cannot be returned.
Customers should not send their purchase back to the manufacturer. Please reach out to service@northerninsulin.com for more information
Yes please reach out to service@northerninsulin.com for us to help you better.
Customer help at NorthernInsulin
Customer help at NorthernInsulin, we are committed to making the ordering process simple and stress free. Please do not hesitate to contact our customer service. We aim to streamline the ordering process regardless of method. We’re here to make sure you get the insulin you need to control your diabetes.
Customer support teams are knowledgeable about the products. They will provide you with valuable information and guidance, helping you in make informed decisions.
Take charge of your diabetes management with our convenient and trustworthy insulin products store. Insulin and diabetes medications, which are prescription drugs, must be handled, stored and shipped properly due to their temperature sensitivity and health risks. Insulin goods may have strict return and refund procedures. Additionally see our Facebook posts.